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    Hannah M. Borstad

    Cell: 423-598-9396                        Email: hannahborstad@gmail.com                    Chattanooga, TN

    PROFESSIONAL SUMMARY

    Professional with five years of experience working in non-profit organizations with students, foster youth, and at-risk communities as a coordinator and service provider. Passionate advocate for vulnerable populations and former foster parent currently pursuing a Master of Social Work from Southern Adventist University.

     

    WORK EXPERIENCE

    Youth Wellbeing Coach | Partnership for Families, Children, & Adults            May 2023 – Present

    • Attend community events to network with partner organizations as an advocate for housing and services for clients
    • Recruit and organize volunteers for service events, life skills classes, and other wellbeing opportunities for young adults
    • Support a caseload of 8 young adults, many of whom were former foster youth, experiencing homelessness by helping them find permanent housing and resources for long-term stability
    • Manage departmental accreditation information, documenting in-kind donations, and writing organizational policies

     

    Intern | Tennessee Baptist Children’s Homes | Chattanooga, TN    Jan. 2023 – Dec. 2023

    • Assisted with improving policies, providing services (including neurofeedback therapy, job readiness workshops and college preparation) to 14 children, and issuing resources to house parents
    • Updated and wrote policies by reviewing current research and assessing organizational need
    • Facilitated training for volunteers and visited their residence to administer home safety checks
    • Obtained training and certifications in Trust Based Relational Intervention (TBRI), CPI Verbal Intervention: Trauma, and Stewards of Children: Child Sexual Abuse Prevention

     

    Social Work Graduate Assistant | Southern Adventist University | Collegedale, TN   Jan. 2023 – May 2023

    • Organized community events and training sessions for partnering organizations using Google Classroom, Google Forms, Tevera, and Canva
    • Created and graded assignments for a students Microsoft Office Suite, Eclass, and Teams

     

    Programs Assistant | Economic Development Growth Engine | Memphis, TN Nov. 2021 – Jun. 2022

    • Created manual outlining best practices for maintaining EDGE records and compliance
    • Researched City and County tax information, property records, and attended City and County Commission meetings to advocate for job creation projects and small business development grants in underserved and low-income communities
    • Coordinated with EDGE team to plan and execute monthly community meetings for Board of Directors

     

    Career Coach | HopeWorks, Inc. – Adult Basic Education | Memphis, TN Jun. 2021 – Nov. 2021

    • Pioneered the Career Coach division of the Adult Education department by creating policies and documentation outlining Career Coach roles and best practices
    • Met one-on-one and hosted workshops with students to provide career planning services such as applying for college, creating a resume, practicing for an interview, dressing for success, proctoring personality assessments, and assessing career interests and opportunities
    • Utilized Google Sheets, Jobs4TN, Coaction Net, and Excel to document student progress toward completing their High School Equivalency Exam (HiSET)

     

    Program Coordinator / Academic Advisor | Union University | Memphis, TN Jun. 2019 – Jun. 2021

    • Academically advised over 150 adult students for eight different academic programs
    • Created a system for reporting, data visualizations, and email marketing campaigns using Excel, PowerPoint, Salesforce, Canva and Tableau Desktop applications
    • Received Mental Health First Aid Certification

     

    EDUCATIONAL ACHIEVEMENTS

    Southern Adventist University, Collegedale, TN

    Pursuing Master of Social Work; coursework includes Human Behavior and the Social Environment, Social Welfare Issues and Policy, and Generalist Practice with Individuals, Groups, Organizations,  Administrative Practice, Research Methods, Crisis and Emergency Management, Clinical Assessment, Group Psychotherapy    

    Carson-Newman University, Jefferson City, TN

    B.A. Religion, Minor in Sociology | Completed 15 hours of Business electives | GPA: 3.91

    Union University / Eastern University: Completed several MBA courses including Social Issues in Management, Data Management in Business, Fundamentals of Business, Talent Management

    Certifications: Tennessee DCS Registered Foster Parent, FEMA Fundamentals of Emergency Management, Psychological First Aid